FORUM tools given a new presentation
Since February, the E/D/E member has set up a new sales wall at the Barneveld location, the Netherlands, to present the FORUM tools. The core business of H.O. Remmerden is the wholesale of tools for industry and construction companies at three locations in Rhenen, Barneveld and Druten, the Netherlands, as well as at a further location in Tiel for the collection of products. The company is characterised by its wide range of tools and its large stock assortment – both on site in the respective branches and in the overall warehouse at the Rhenen location.
“Gewoon doen”, “Simply do it” – the motto of H.O. Remmerden – is reflected in the customer-oriented offers.
Special services include direct delivery to end customers as well as uncomplicated and fast repair of defective power tools. The feel-good factor is not lacking either: customers get a familiar feeling when they enter the shops. People know and trust each other – employees and customers meet here at eye level. This includes direct and specialised, but also very individual advice, which Remmerden sees as a service to the customer. In addition, ustomers can order further FORUM tools from the catalogue on site. People know and trust each other – employees and customers meet here at eye level. This includes direct and specialised, but also very individual advice, which Remmerden sees as a service to the customer. In addition, customers can order further FORUM tools from the catalogue on site. A total of 27,000 products, 7,000 of which are FORUM products, can be ordered and are delivered from the E/D/E warehouse in Wuppertal to the end customers in the Netherlands within 24 hours via drop shipment.
Structured and open
The shop concept also contributes to the positive overall impression: It is well structured, open and clearly laid out. In February, a new presentation wall for the FORUM tools was fitted into this concept. At the Barneveld location, they were given a premium place. Three metres of wall space were provided for this purpose. What makes the exhibition space additionally attractive is the orientation in height: with a height of four metres and a two-metre-high banner, the wall is an eye-catcher for customers even from a distance. The FORUM tool wall in Barneveld was flexibly put together by Remmerden, erected in a very short time and, with the selection made, it covers the needs of all experts. Maximilian Görgens, BeNeLux representative at EDE International, provided advice, planning and implementation. And this is exactly the service he offers to the member companies: On-site advice, design suggestions and sometimes even the handicraft implementation up to the finished exhibition wall.